Privacy policy
Last updated: May 13, 2026
Rosemary Home Co. (ANB 73 570 419 514) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rosemary Home Co. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Rosemary Home Co. is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
We may collect the following categories of personal information: contact details, financial information, account information, transaction information, communications with us, device information, and usage information.
We may send you marketing communications if you have opted in to receive them. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
Payment information is processed securely by third-party payment providers. We do not store full credit card details on our servers.
Personal Information Sources
Information may be collected directly from you, automatically through the Services (including cookies), from service providers, and from partners or other third parties.
How We Use Your Personal Information
We use your personal information for purposes including: providing and improving the Services, marketing and advertising, security and fraud prevention, communicating with you, and meeting legal obligations.
How We Disclose Personal Information
We may disclose your personal information with Shopify and vendors, business and marketing partners, when directed by you, with affiliates, and in connection with business transactions or legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information. Shopify may use personal information collected about your interactions with the store, along with other merchants, to provide enhanced features.
Third Party Websites and Links
The Services may provide links to third-party websites. We are not responsible for the privacy or security practices of such sites and encourage you to review their privacy policies.
Children's Data
The Services are not intended for children under the age of 18. We do not knowingly collect personal information about individuals under 18. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
International Transfers of Personal Information
As we use Shopify to power our store, your personal information may be transferred to, stored, and processed outside of Australia. Where this occurs, we take reasonable steps to ensure your information is handled in a manner consistent with the Australian Privacy Principles. For transfers outside the European Economic Area or United Kingdom, we rely on recognised transfer mechanisms such as Standard Contractual Clauses.
Security and Retention of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No security measures are perfect, however, and we cannot guarantee absolute security. We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Notifiable Data Breaches
We comply with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988. In the event of an eligible data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, as well as manage your communication preferences. Under the Australian Privacy Principles, you have the right to request access to and correction of your personal information held by us.
Complaints
If you have a complaint about how we handle your personal information, please contact us first at contact@rosemaryhomeco.com.au.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Revised versions will be posted on our website, and we encourage you to review this policy periodically.
Contact
For questions about our privacy practices or to exercise your rights, please contact us at contact@rosemaryhomeco.com.au.